Our policies are simple and ensure that we get paid when necessary. -If you cancel or reschedule within 24 hours, we will charge you 50% of service fee -If you are sufficiently late and need to be rescheduled, you will be charged the cancellation fee. -Color deposits are required for booked color services and are non refundable -We do not offer refunds on hair services performed, if you are unsatisfied, we may offer a complimentary adjustment at our discretion. -We do require a credit card on file to book any appointment -We encourage you to pay by card -We are gratuity free, the best tip is a referral or Google review! -Please be mindful of language and no offensive conversations -Parking is all the street (In front of the building strip, to the north and south on the side streets)